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Contact Information

Major Medical Insurance

Address: 12421 Meredith Drive
Urbandale, IA 50398
Phone: 1-855-345-0538
Email: customerservice.service@mercer.com
Hours: M-F 6a-7p PT
Website: http://aaj.healthinsurance.com/

 

Discount Prescription Plan

AAJ Program Administrator

Address: Mercer Consumer
12421 Meredith Drive
Urbandale, IA 50398
Email: customerservice.service@mercer.com
Hours: M-F 7:30a-6p CT
Website: www.mercer.com

 

Plan Provider

Address: CVS Caremark
9501 E.Shea Blud
Scottsdale, AZ 85260
Phone: 1-888-321-3204

 

Medicare Supplement

Address: Mercer Consumer
12421 Meredith Drive
Urbandale, IA 50398
Phone: 1-800-482-2852

 

Group Accidental Death and Dismemberment Insurance

Program Administrator

Address: Mercer Consumer
12421 Meredith Drive
Urbandale, IA 50398
Phone: 1-800-482-2852
Email: customerservice.service@mercer.com
Hours: M-F 8:15a-5p CT
Website: http://www.mercer-web.com/products/mercerhealthbenefits.html
Application Mailing Address: Administrator, AAJ Insurance Program
P.O Box 10374
Des Moines, IA 50306-8812
Payment Billing Address: AAJ Insurance Plans
P.O. Box 10425
Des Moines, IA 50306-0425
Insurance Company Address: New York Life Insurance Company
51 Madison Avenue
New York, NY 10010
Website: http://www.mercer-web.com/products/nyl/nyl.html

 

Long Term Care

Address: AAJ Insurance Program Administrator
Mercer Consumer
12421 Meredith Drive
Urbandale, IA 50398
Phone: 1-844-582-7587
Website: http://info.ltcrplus.com/web-aaj

 

Dental Insurance

Address: Kelsey National Corporation
3030 S. Bundy Drive
Los Angeles, CA 90066
Phone: 1-800-241-8150
Email: customersupport@kelsey.com
Hours: M-F 6a-5p PT

 

Cancer Insurance

Address: Mercer Consumer
12421 Meredith Drive
Urbandale, IA 50398
Phone: 1-800-503-9230
Email: customerservice.service@mercer.com
Hours: M-F 8:15a-5p CT
Website: http://www.mercer-web.com/products/mercerhealthbenefits.html

 

Small Employer Group

Address: Mercer Consumer
12421 Meredith Drive
Urbandale, IA 50398
Phone: 1-855-345-0538
Email: customerservice.service@mercer.com
Hours: M-F 6a-7p PT

 

Gateway International Accident & Medical

Address: International Medical Group
2960 North Meridian St
Indianapolis, IN 46208
Phone: 1-317-655-4500 or 1-877-808-7434
Fax: 317-655-4505
Email: insurance@imglobal.com
Hours: M-F 7a-6p ET